Journeyman Plumber - Residential & Light Commercial

Build What’s Next with Ace Hardware Home Services Legacy has joined Ace Hardware, empowering trades pros with a trusted brand and the backing to do their best work. If you’re a seasoned residential plumber who thrives on solving problems, keeping systems code-compliant, and delivering a great customer experience, this is your stage. Role Overview Own the full cycle of residential and light commercial plumbing: diagnose, estimate, repair, replace, and install. You’ll interpret plans and specs, plan around obstacles, and leave every site cleaner and safer than you found it. Key Outcomes • Rapid, accurate diagnostics on service calls with minimal callbacks. • High-quality repairs and installations for water, steam, gas, chemical, and air systems, tested and verified. • Expert blueprint/code interpretation and precise layout for assemblies, fixtures, valves, and appliances. • Pro-level pipework: measure, cut, thread, bend, ream, and assemble with confidence. • Clear, upfront pricing and documented customer approvals before work begins. • Meticulous documentation, timely paperwork, and rock-solid time management. • Clean, organized, fully stocked service vehicle; periodic inventory and truck inspections completed on time. • Tools maintained to spec and used with a safety-first mindset. • Customer education delivered after each service; satisfaction confirmed. • Lead opportunities identified in line with business objectives. • Consistent participation in weekly meetings and company-sponsored training. Qualifications • 5+ years of hands-on plumbing experience. • Valid driver’s license; clean MVR. • High school diploma or GED. Environment & Schedule • Field-based work with local travel. • Typical exposures: sewer/water odors, power tool noise, dust, and job-site debris. • Work in hot, cold, and otherwise extreme weather conditions. • Extended hours may include daytime and evening shifts. Physical Expectations • Composed under stress; occasional tough conversations on site. • Availability for extended hours, nights, and weekends when required. • Frequent standing, walking, ladder and stair climbs. • Routinely climb, balance, stoop, kneel, crouch, and crawl. • Maintain near, far, and peripheral vision with normal depth perception (with or without correction). Accommodation Statement: Work assignments may be performed with or without reasonable accommodation to a known disability. Culture: W.E.L.I.G.H.T Winning. Excellence. Love. Integrity. Gratitude. Humility. Teamwork. These aren’t just words—they guide how we serve customers and how we show up for one another. Expect appreciation, respect, and real recognition. Compensation, Benefits, and Development • Eligible incentive/commission/bonus programs (varies by role/grade). • 401(k) with company match available on your first day. • Medical, dental, and vision coverage; company-paid short- and long-term disability; life insurance for you and dependents. • Warehouse Merchandise Discount. • PTO and paid holidays (based on role and start month). • Multi-channel career growth (Plumbing, HVAC, Electrical, Handyman, Customer Service, and more). • Training you can use now: classes, facilitator-led courses, and a performance process beyond an annual review. • Employee Assistance Program covering personal, legal, financial, work, childcare, and elder care support. Benefits are provided consistent with applicable plan documents and company policies.