Skilled Trades Technician (HVAC)

Element Service Group is committed to delivering top-quality HVAC maintenance, repairs, and system replacements to residential and light commercial customers. We are currently seeking skilled and motivated Skilled Trades Technician (HVAC) who take pride in their work, value teamwork, and are dedicated to providing an excellent customer experience. Based out of Apex NC, 27539. At Element Service Group, we believe in supporting our team with competitive compensation, strong benefits, and opportunities for professional growth. What We Offer • Competitive hourly pay plus commission opportunities • Paid holidays and vacation • Major medical insurance • Simple IRA retirement plan • Opportunities for training and professional development • A supportive team environment focused on quality service Skilled Trades Technician (HVAC) – Position Overview The Skilled Trades Technician (HVAC) is a key part of delivering a dependable, high-quality service experience to our customers. This role focuses on diagnosing, maintaining, and repairing residential HVAC systems while providing clear communication and professional service in the field. Technicians work across a variety of equipment and systems and collaborate with internal teams to ensure jobs are completed efficiently, safely, and to a high standard. Key Responsibilities • Perform service, maintenance, and repairs on a wide range of residential HVAC systems (all major makes and models) • Diagnose mechanical and electrical issues using system knowledge, manuals, and schematics • Follow all safety protocols and maintain a strong focus on safe work practices • Communicate clearly with dispatch, team members, and customers throughout the service process • Maintain a clean, organized truck and work environment • Complete accurate service documentation, notes, and job details • Support and assist in training or mentoring junior technicians as needed • Contribute to overall team success by taking on additional responsibilities when needed Technicians are expected to identify opportunities where repairs, upgrades, or system improvements could benefit the customer. When these recommendations result in additional work, technicians have the opportunity to earn performance-based incentives and spiffs. Minimum Requirements • Authorized to work in the United States • High school diploma or GED • Two-year technical degree or equivalent hands-on field experience • Working knowledge of HVAC tools, equipment, and service methods • Strong mechanical aptitude and problem-solving ability • Valid driver’s license with a clean driving record • Ability to work independently while following direction and processes • Ability to lift up to 100 lbs • Ability to pass a background check and drug screening Preferred Qualifications • EPA Universal Certification • Basic to intermediate computer skills (Outlook, Excel, Word, Service software) • Experience with system controls, electrical components, and power distribution • Strong diagnostic and troubleshooting experience Skills & Attributes • Detail-oriented and organized in both fieldwork and documentation • Positive attitude with a team-first mindset • Strong customer service and communication skills • Ability to think critically and troubleshoot effectively • Reliable, self-motivated, and solution-focused Technicians should be comfortable diagnosing and repairing components such as compressors, motors, condensers, fans, thermostats, ductwork, gas systems, and other common HVAC equipment. Compensation & Benefits Hourly Pay: $18–$30 per hour (based on qualifications and experience) plus commission opportunities Benefits Include: • Paid vacation • Paid holidays • Major medical insurance • Simple IRA retirement plan • Disability coverage Position Details Employment Type: Full-time, hourly Industry: Residential and Light Commercial HVAC Experience: 1–4 years of field experience preferred Location: Raleigh-Durham area Travel: Local service area Schedule: Standard 5-day work week with overtime and on-call rotation as required Technicians may also supervise or assist junior technicians and helpers depending on project needs. If you’re a motivated HVAC professional looking to grow your career with a company that values quality work and strong teamwork, we encourage you to apply and join the Element Service Group team. Job Type: Full-time Pay: $24.00 - $30.00 per hour Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person