Residential HVAC Service Technician - No On Call Requirement

Overview We’re looking for an experienced HVAC Service Technician to join our growing, family-owned team. This role focuses on diagnosing, repairing, and maintaining residential HVAC systems while delivering honest, high-quality service. Description Service First Heating and Cooling is seeking a skilled and reliable HVAC Service Technician with 3-5+ years of field experience to join our growing team. We’re looking for someone who takes pride in their work and values integrity. Responsibilities include diagnosing, repairing, maintaining, and assisting with installing residential HVAC systems. The ideal candidate has a strong technical background, excellent troubleshooting skills, and a commitment to delivering top-quality service and installations to our customers. Key Responsibilities: • Diagnose, troubleshoot, and repair residential HVAC systems, including furnaces, air conditioners, heat pumps, and indoor air quality products. • Perform routine maintenance and system tune-ups to ensure optimal performance and efficiency. • Accurately assess system issues and recommend solutions to homeowners. • Assist with installing HVAC systems including furnaces, air conditioners, heat pumps, and ductless units • Accurately document findings, repairs, and recommendations on service tickets • Educate homeowners on system condition and present repair, replacement, or other optional services when appropriate. • Maintain a clean work area and professional appearance • Ensure all work is performed safely and in compliance with industry regulations. • Provide excellent customer service and uphold company values • Assist with training new technicians as needed Qualifications: • 3-5+ years of HVAC experience in both installation and service. • EPA (Universal) certification required. • Strong mechanical aptitude and troubleshooting skills. • Ability to read and interpret schematics, wiring diagrams, and installation manuals. • Excellent customer service and communication skills with ability to clearly explain system issues and provide honest recommendations. • Valid driver’s license and a clean driving record. • Ability to lift heavy equipment, work in various weather conditions, and perform physically demanding tasks. • Occasional overtime and weekends may be required during peak seasons. • NATE certified or ability to obtain within 1 year of hiring. Company DescriptionService First Heating & Cooling is a family-owned HVAC company serving homeowners across Central Ohio. We focus on honest diagnostics, quality workmanship, and real solutions—never high-pressure sales. Our team values integrity, professionalism, and doing the job right the first time, while creating a supportive, team-first environment where employees are respected and set up to succeed.